Customer Satisfaction at All Pro Repipes Inc.
At All Pro Repipes Inc., customer satisfaction is at the heart of everything we do. We know that repiping can be a big decision, and our goal is to make the process as seamless, transparent, and stress-free as possible. We are committed to delivering exceptional results, excellent service, and peace of mind to every customer we work with.
Our Promise to You
Top-Quality Workmanship
We are proud of the work we do and always aim to exceed expectations. From the materials we use to the expertise of our technicians, we provide durable, reliable plumbing solutions that stand the test of time.
Transparent Pricing
We believe in honesty and transparency. When you hire us, you will know exactly what to expect — no hidden fees or surprises. We provide clear and upfront estimates so you can make an informed decision about your plumbing needs.
Open Communication
We’re always available to answer your questions. Whether you have concerns about the process or want to learn more about your options, our team is here to keep you informed every step of the way.
Respect for Your Property
We treat your home or business with the utmost respect. Our team works diligently to minimize disruption to your daily life, ensuring that we leave your space clean and tidy after every job.
Our Customer Satisfaction Guarantee
We stand behind the quality of our work with a customer satisfaction guarantee. If you’re not happy with the results, we will work with you until you are fully satisfied. Our commitment to you doesn’t end when the job is completed; we provide ongoing support and are always available if you have any questions or concerns.
Lifetime labor warranty for direct homeowner repipes
Manufacturer warranties are separate. HOA, multi-family, and other project types receive the warranty terms stated in their proposal.
What Our Customers Are Saying
Don’t just take our word for it—see what our satisfied customers have to say about their experience with All Pro Repipes Inc. Below are some of the kind words we’ve received from people we’ve had the pleasure of working with.
John & Emily S.
“We couldn’t be happier with the work done by All Pro Repipes. The team was punctual, professional, and clean. Our new PEX pipes are fantastic, and we noticed an immediate improvement in our water pressure. Highly recommend!”Sarah L.
“All Pro Repipes made our repiping project as easy as possible. They explained everything thoroughly and completed the job on time and within budget. The quality of their work is outstanding!”Tom H.
“I’ve worked with a few plumbing companies in the past, but All Pro Repipes really stands out. They were transparent with pricing, kept me updated throughout the process, and their team was respectful of my property. Top-notch service!”
They repaired an underground leak and repiped the whole system with minimal breakage...
They had to go through our garden and were extremely careful not to cut the roots of the trees! After 100% positive inspection, they covered everything very carefully and thoroughly..
They repiped also inside the house perfectly...
The results are absolutely Perfect!
We especially appreciated the mindfulness of those hard workers!
Appreciation 100%
Special shout out to April, All Pro's office manager. She makes the logistics happen and is highly communicative, proactive and very customer focused.
Thank you All Pro Repipe!
Long form experience: I collected bids from at least 3 companies, including All Pro Repipes. The two other companies are well-known entities in the bay (the sponsored ones that show up at first in a Yelp search), and when I met with Christopher Estrada from All Pro, he was by far the best. Courteous (put on shoe coverings as he walked through our home, even though I have 3 kids so it's a mess anyway!), wasn't in a rush, no upselling, reassuring, knew what would need to be included to bring our supply lines/water heater up to code, etc. He provided a quote on the spot, in writing. Love that.
I waited about a week, and again, Christopher was the only business that followed up about the proposed work. That's the sign of a true professional, treating everyone and every opportunity with care and consideration. I signed a contract with All Pro and right away was impressed with the communication from their Office Manager Abril. I got a call/email the day before with how to prepare our home for the work (clearing spaces under sinks, etc.) which were all very helpful and put me at ease with such a big project about to proceed.
Morning of, Jose and his crew of about 6 professionals showed up when they said they would and got straight to work. Covered walking paths, put up plastic to cut down on dust/debris, and left by 5:30pm with our home completely done with high-quality PEX A, expansion fittings, insulated hot water lines, copper stubs, new tub/shower fixtures, all with the company's lifetime guarantee. Water was only off for 6 hours.
Next day, smaller crew came through to patch the walls and do minor touchups after the city inspector came through. To me separately (workers were out of earshot), the city inspector said "Nice clean work, good materials, really well done", which is very reassuring. He was training a newer city inspector, so this guy has seen plenty of job sites, and that meant something for him to give that type of compliment.
I just got my final inspection which we passed as expected. Everything about this experience with All Pro Repipes will restore your faith in the idea that there are companies out there doing really good work. I'll recommend you to anyone I know who has the need for your repipe expertise. Thank you Christopher, Jose, Abril, and everyone involved.
Well done guys.
Totally happy
I contact All Pro and they have Christopher came over to give me a quote. I have discussion with Christopher about several potential areas that might need works. He gave me honest evaluation about what he recommended to do and not to do. After the quote, I called him like 2 times to clarify the works or discussed additional potential works. He always responded promptly.
I decided to proceed with them for the repipe. The repipe work was done in one day. They came in 8:30am for the repipe work and completed the work in around 3:30pm. They kept things clean, put on floor carpet to cover walking area, put temporary dust barrier to avoid dust flying to other areas, and even swept the part of floor around the carpet after the work was done. All their staffs were happy to communicate and addressed any concern I had. The city inspector came the other day and got final approval on the spot. Another thing I like to mention is that they were always on time.
After the repipe and the payment was cleared, I found that one of my wall outlet has no power. I contacted Christopher and he came after. After spending some time to diagnose, he found that I forgot to turn on the switch that controlled the outlet. So it was my mistake. I actually felt sorry for taking his time for this but he said it was ok. My experience shows that they honor their warranty and provides support after the work. It is great to work with a company that acts the same before and after their work. So far after the repipe work is done for a couple of weeks, there is no leak and the wall restoration is excellent. Basically they know their work well and very professional.
I will definitely recommend them to my friends or anyone for water repipe work.
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